Terms and Conditions

Effective Date: April 2026 | Last Updated: May 15, 2026

1. Acceptance of Terms

Welcome to Galencio. These Terms and Conditions ("Terms") govern your access to and use of the Galencio website and the purchase of dietary supplement products from Galencio ("Products").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

2.1 Age Requirement

You must be at least 18 years old to use this Site and purchase Products. By using the Site, you represent and warrant that you are 18 years of age or older.

2.2 Jurisdiction

Our Products are intended for sale and use in the United States. We do not ship to all international locations.

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, or error-free.

3.2 Dietary Supplement Disclaimer

Our Products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration (FDA).

The efficacy of dietary supplements has not been confirmed by FDA-approved research. These products are not intended to be a substitute for prescription medications or professional medical advice.

3.3 Product Availability

All Products are subject to availability. We reserve the right to discontinue any Product at any time without notice. If a Product you ordered is unavailable, we will notify you and offer a refund or substitute.

3.4 Pricing

Prices are subject to change without notice. We reserve the right to correct pricing errors on our Site. If we discover a pricing error after you have placed an order, we will contact you to confirm whether you wish to proceed at the corrected price or cancel the order.

4. Ordering and Payment

4.1 Order Acceptance

Your order is an offer to purchase Products. We reserve the right to accept or decline any order for any reason. We will send you an email confirmation when we accept your order. Until you receive this confirmation, your order has not been accepted.

4.2 Payment

We accept payment via credit card, debit card, and other payment methods displayed at checkout. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

Payment is processed securely through our third-party payment processor. We do not store your full credit card information on our servers.

5. Shipping and Delivery

We ship to addresses in the United States. Risk of loss and title for Products pass to you upon delivery to the carrier.

We are not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control. If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date.

6. Returns and Refunds

6.1 Return Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with a Product, you may return it within 30 days of delivery for a refund, subject to the following conditions:

Products must be unopened and in original condition
You must contact us for return authorization before shipping the Product back
Return shipping costs are the responsibility of the customer unless the Product is defective or we shipped the wrong item
Refunds will be issued to the original payment method within 5-7 business days after we receive the returned Product

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns of opened Products.

6.3 Damaged or Defective Products

If you receive a damaged or defective Product, please contact us within 7 days of delivery. We will provide a prepaid return label and issue a full refund or replacement.

7. Health and Safety Disclaimers

7.1 Not Medical Advice

The information on this Site is for informational purposes only and is not intended as medical advice. Always consult a qualified healthcare professional before starting any dietary supplement, especially if you:

Are pregnant or nursing
Have a medical condition
Are taking prescription medications
Are under 18 years of age

7.2 Individual Results May Vary

Results from using our Products may vary. Testimonials and reviews on the Site represent individual experiences and are not guarantees of results.

7.3 Not FDA Approved

Our Products are manufactured in FDA-registered, GMP-certified facilities, but the Products themselves have not been evaluated or approved by the FDA as drugs or medical treatments.

8. Limitation of Liability

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GALENCIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Galencio or our licensors and is protected by copyright, trademark, and other intellectual property laws.

"Galencio" and our logo are trademarks of Galencio. You may not use our trademarks without our prior written permission.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of [INSERT STATE], without regard to its conflict of law principles.

10.2 Arbitration Agreement

Any dispute arising out of or relating to these Terms shall be determined by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in [INSERT CITY, STATE].

10.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.

11. Contact Us

If you have questions about these Terms, please contact us:

Galencio

Cedar Park, TX 78641

Email: info@galencio.com